Support

We develop SEGUL to improve equity in evolutionary biology and strive to make it as user-friendly as possible. However, we understand you may need help with issues or have questions while using the app. This page provides several ways for you to get help and support.

New Feature Requests, Bug Reports, and Documentation Issues

If you have a GitHub account, you can submit new feature requests and bug reports directly to our GitHub Issues. We also welcome collaboration and contributions to the project. The documentation is hosted in the SEGUl GUI repository. Please report an issue with the documentation on the repository’s GitHub Issues page.

Note

We encourage you to submit new feature requests and bug reports to our GitHub Issues. This helps us keep track of the issues and feature requests more efficiently. However, we understand that only some have a GitHub account or are comfortable using it. In this case, please feel free to contact us through our support email (see below).

Discussion Forum

You can also join our GitHub Discussions to ask questions, share ideas, and discuss with other users.

Contact Us

Please e-mail us at support@segul.app with any questions or feedback. We will respond to your email as soon as possible.

Note

Are you on a tight deadline and need immediate help? We understand. You are welcome to contact the project maintainer. Due to our other commitments, we might need more time to respond to your email. We appreciate your understanding.